Shipping Policy

Shipping Policy

Thank you for shopping with Elysian Ritual. We are committed to delivering your order in a timely and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

  • All orders are processed within 1–3 business days after payment is received.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • You will receive a confirmation email once your order has been placed and another email when your order has been shipped.

2. Shipping Times

Because we work with global suppliers, shipping times may vary depending on your location. Typical estimated delivery times are:

  • United States: 3–5 business days

  • Europe: 7–20 business days

  • Australia & New Zealand: 7–20 business days

  • Asia: 7–20 business days

  • Other International Locations: 10–25 business days

Please note: these are estimates only. Actual delivery times may vary due to customs delays, shipping carrier issues, or factors beyond our control.

3. Shipping Rates

  • We offer free standard shipping on all orders.

  • Expedited shipping may be available at checkout for an additional fee (where applicable).

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order using the link provided in the shipping confirmation email.

5. Customs, Duties, and Taxes

  • Elysian Ritual is not responsible for any customs fees, import duties, or taxes applied to your order.

  • All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

6. Delays or Lost Packages

  • We are not responsible for delays caused by customs, natural events, or carrier strikes.

  • If your order appears to be lost in transit, please contact us at contact@elysianritual.com, and we will assist you in locating it.

7. Incorrect Shipping Information

  • Customers are responsible for providing the correct shipping address at checkout.

  • If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping costs.

8. Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Elysian Ritual
Email: contact@elysianritual.com